Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences and provide information to site owners.

In addition to cookies, we may also use similar technologies such as web beacons (also called "pixel tags" or "clear GIFs"), local storage and session storage. This policy applies to all such technologies collectively referred to as "cookies".

Cookies are not viruses or programs. They cannot execute code or carry malware. They simply store small amounts of data that help us deliver a better experience to you.

2. Why We Use Cookies

InfoTrack Telematics uses cookies on infotracktelematics.com and our platform for the following purposes:

• To keep you logged in during your session on our fleet management platform.
• To remember your display preferences such as language, dashboard layout and map settings.
• To understand how visitors use our website so we can improve content and navigation.
• To measure the effectiveness of our marketing campaigns.
• To prevent fraudulent activity and enhance security.
• To deliver relevant content to fleet managers, logistics operators and transport businesses who visit our website.

3. Types of Cookies We Use

We classify cookies into four categories based on their purpose:

Essential Cookies

These cookies are strictly necessary for the website and platform to function. They enable core features such as page navigation, form submissions, login sessions and security controls. You cannot opt out of essential cookies as the site cannot function without them.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information anonymously, including pages visited, time spent, links clicked and error messages. This data allows us to improve the website structure, content and performance. We use Google Analytics with IP anonymisation enabled, meaning your full IP address is never stored.

Functional Cookies

These cookies enable enhanced features and personalisation, such as remembering your preferred language, your fleet dashboard layout and your map zoom level. They may be set by us or by third-party providers whose services we have embedded. Disabling these cookies may cause some features to work incorrectly.

Marketing & Targeting Cookies

These cookies are used to deliver advertisements and content that are relevant to you based on your interests. They track your browsing activity across websites and are only set with your explicit consent. We use these cookies to measure the performance of our Google Ads and LinkedIn campaigns targeting fleet managers and logistics professionals in India and globally.

4. Cookie Details

The table below lists the specific cookies used on infotracktelematics.com:

Cookie Name	Provider	Type	Purpose	Duration
_ift_session	InfoTrack	Essential	Maintains your login session on the platform dashboard.	Session
_ift_csrf	InfoTrack	Essential	Cross-site request forgery protection for form submissions.	Session
ift_prefs	InfoTrack	Functional	Stores your dashboard layout, map preferences and language setting.	1 year
cookie_consent	InfoTrack	Essential	Records your cookie consent choices so you are not asked again.	1 year
_ga	Google Analytics	Analytics	Distinguishes unique users for analytics reporting. IP anonymised.	2 years
_ga_*	Google Analytics	Analytics	Persists session state for Google Analytics 4.	2 years
_gid	Google Analytics	Analytics	Distinguishes users across a 24-hour analytics window.	24 hours
_gcl_au	Google Ads	Marketing	Stores and tracks conversions from Google Ads campaigns. Set only with consent.	90 days
li_sugr	LinkedIn	Marketing	LinkedIn Insight Tag for B2B audience targeting and campaign measurement. Set only with consent.	90 days
UserMatchHistory	LinkedIn	Marketing	LinkedIn ad audience matching. Set only with consent.	30 days

This list is reviewed and updated periodically. Some cookies may vary based on your location, device and consent choices.

5. Third-Party Cookies

Some cookies on our website are set by third-party services we use. We do not control these cookies and they are governed by the respective third-party's privacy policy:

• Google Analytics & Google Ads: Google Privacy Policy. You can opt out via Google Analytics Opt-out Browser Add-on.
• LinkedIn Insight Tag: LinkedIn Privacy Policy. Manage via LinkedIn Ad Settings.
• Google Fonts: Fonts are loaded from Google's CDN. Google may log the font request including your IP address. See Google Privacy Policy.

We only work with third-party providers whose data practices meet acceptable standards for B2B SaaS marketing. We do not share identifiable customer or driver data with any advertising platform.

6. Managing Cookie Preferences

6.1 Cookie Consent Banner

When you first visit infotracktelematics.com, a cookie consent banner is displayed allowing you to accept or decline non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the website footer.

6.2 Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

• View cookies currently stored on your device.
• Delete all cookies or cookies from specific websites.
• Block all cookies or cookies from specific websites.
• Block third-party cookies (while allowing first-party cookies).

Instructions for common browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Note: Blocking essential cookies will prevent parts of our website and the fleet platform from functioning correctly, including login sessions and dashboard features.

6.3 Opt-Out Tools

You may use the following industry opt-out tools to manage interest-based advertising across multiple providers:

• Digital Advertising Alliance (DAA) Opt-Out
• Your Online Choices (Europe)

7. Do Not Track

Some browsers offer a "Do Not Track" (DNT) signal. Currently there is no universal industry standard for responding to DNT signals. Our website does not alter its behaviour based on DNT signals at this time. We rely on our cookie consent mechanism as the primary way for you to control tracking on our site.

8. Cookies on Our Platform (SaaS)

In addition to the marketing website, InfoTrack's fleet management platform (app.infotracktelematics.com) uses cookies specifically for platform operation. These are:

• Authentication cookies: to keep you securely logged in to the dashboard across page loads.
• Session state cookies: to remember which vehicles, geofences or reports you were viewing.
• Map preference cookies: to remember your preferred map type (satellite, road), zoom level and vehicle filter selections.
• CSRF tokens: essential security cookies that prevent cross-site request forgery on API calls made from the dashboard.

All platform cookies are first-party, session-scoped or short-lived and contain no personal information beyond an encrypted session identifier. They are strictly necessary for platform operation and cannot be disabled while using the platform.

9. Data Protection & Your Rights

Data collected through cookies may constitute personal data under the Digital Personal Data Protection Act, 2023 (DPDPA) when it can be linked to an identifiable individual. InfoTrack processes such data in accordance with our Privacy Policy.

Under the DPDPA and applicable laws, you have the right to:

• Withdraw consent for non-essential cookies at any time (via cookie settings in our banner or footer).
• Request access to personal data we hold about you, including data collected through analytics cookies.
• Request deletion of your analytics profile by contacting us. We will instruct Google Analytics to delete your associated data.
• Raise a complaint with our Grievance Officer or with the Data Protection Board of India.

To exercise any of these rights, contact our Grievance Officer at info@infotracktelematics.com.

10. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law or our cookie usage. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or the cookie consent banner.

We recommend reviewing this page periodically to stay informed about how we use cookies.

11. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: